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Ordering
Information
| Thank
you for deciding to purchase our product(s). You can order your product(s)
in any one of the following ways: |
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Call
us at 800-487-2243 or 818-565-0011 between 8:30 am and 5:00 pm PST.
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Fax
us at 818-565-0020 at any time. The order will be processed during
normal working hours. |
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Send
email to orders@applica.com
. Please allow at least one day turn-around time for email processing.
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Once
your order is received, it will be confirmed by returned e-mail. The
product availability and shipping schedule will be provided at that
time. |
Payment
Terms:
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You
can pay for your order(s) in any of the following ways: |
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Credit
cards - Visa, MasterCard. |
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Credit
terms- terms are established for qualified resellers based on approved
credit and purchasing history. |
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Certified
checks, company checks (subject to prior approval). |
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Wire
transfer - for international customers. |
Shipping:
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Your
order will be shipped to meet agreed to delivery schedule via UPS.
If you would like to use another carrier you would need to provide
your own account number. Handling charges will be added based on
the size of the order. All orders are F.O.B. Burbank, California.
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Terms
and Conditions:
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Purchaser
agrees that Applica, Inc. shall retain a security interest in merchandising
until fully paid and that the purchaser has the risk of loss or
damage to the merchandise. Purchaser agrees to pay all attorney's
fees and related costs incurred by Purchaser or Applica, Inc. in
connection with default in payment by Purchaser or the enforcement
or interpretation of any aspect or term of this Agreement.
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Purchaser
agrees that a finance charge of 1.5% per month (18% per annum) will
be incurred on any unpaid balance that exceeds payment terms on
invoice.
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Purchaser
agrees that prices are subject to change without notice. Prices
at time of shipment prevail.
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Purchase
agrees that this agreement shall be governed by the laws of California
regardless of its place of execution and performance. Purchaser
hereby consents and submits to the jurisdiction of the courts in
the State of California.
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Return
Policy:
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The
product can be returned within 20 days from shipping date.
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Restocking
charge of 20% is assessed on all returns not returned in original
condition.
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All
merchandise to be returned, must be properly packaged and shipped
in their original carton and packing material, otherwise purchaser
is fully liable for any damages.
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All
claims for damage or shortage must be presented to freight carrier
and Applica Inc. within 3 days of receipt of shipment. All purchaser
claims that are made on the quality of the product must be made
in writing within three days of receipt.
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Merchandise
older than 3 months from shipment date is not exchangeable.
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No
merchandise is acceptable for return without authorization number
issued by Applica Inc. Returns without proper authorization may,
at the sole option of Applica Inc., be returned to the purchaser
at purchaser's expense or charged a 20% restocking fee.
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Merchandise
shipped for repair must be also accompanied by the Return Authorization
Number (RMA).
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